NOTICE NUMBER 128/2024 - CREDIT CONTROL

Closing Date: 04 October 2024
Salary: Post Level T6: R152 796,00 – R198 348, 00 per annum

CLERK: CREDIT CONTROL

DEPARTMENT: FINANCIAL AND COMPLIANCE SERVICES

DIVISION: FINANCIAL SERVICES

SECTION: REVENUE

PERMANENT

REQUIREMENTS

• Gr. 12 with accountancy
• Code B driving license (Compulsory)
• Computer Literacy – MS Office Applications.
• Relevant experience will be an advantage

KEY COMPETENCIES

• Strong organizational skills and attention to detail.
• Good customer service orientation.
• Knowledge of financial systems will be an added advantage.
• Must be able to work under pressure and handle conflict

KEY PERFORMANCE AREAS

• Monitor and manage accounts receivable, ensuring that overdue accounts are identified, and follow-up action is taken.
• Implement credit control measures in line with municipal policies and relevant legislation.
• Communicate with customers regarding outstanding accounts and negotiate payment arrangements.
• Prepare and send demand letters to defaulters.
• Process account adjustments, corrections, and write-offs in compliance with municipal regulations.
• Maintain accurate records of all collection efforts and payment plans.
• Assist with preparing reports for management on credit control and debt recovery activities.
• Administer processes and provide customer support related to indigent application

The Competencies level for this position is a Administrative level 1 as stipulated in Annexure A of the Municipal Staff Regulations Government Notice R890 as promulgated in Government Gazette 45181 dated 20 September 2021 and comprises of the following competencies.